We offer a 5-days return/exchange policy. The return/exchange policy is valid only in the below cases:
The customer has to intimate us at firstname.lastname@example.org about the damaged/incorrect product(s) along with a picture of the product within five days of delivery . P.P. Jewellers will not be liable for any return after the lapse of this period.
The refund will not be initiated, once the product has passed our quality check.
Any item not in its original condition will not be considered eligible for return/refund.
On successful processing of return, the amount will be credited to the source provided by the customer.
P.P. Jewellers may, at its sole discretion, reserve all the rights to refuse return of any particular order at any point of time.
NO Refunds will be given in the following cases:
Incorrect or outdated delivery address or incorrect address format including any form of a PO Box address.
Failure to deliver after 3 attempts by our respective courier agent.
Package refused by recipient.
Products returned in a used or damaged condition.
If the product is not faulty or damaged.
P.P. Jewellers may, at its sole discretion, reserve all the rights to refuse cancellation of any particular order at any point of time.